Is this Chitose resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Chitose resort?

Check-in time for Chitose resort starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Chitose resort have a swimming pool?

No, this Chitose resort does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chitose resort?

Best-rates for the Chitose resort starts from $371 per night with includes Internet, Kitchen, Transportation/Shuttle, Bedding/Linens, Spa, Laundry, Air Conditioner, Wellness Facilities, Child Friendly, Fireplace/Heating, Bar, Toiletries, Guest Services, Balcony/Terrace, Security/Safety, Business Services, Restaurant, Entertainment, Parking, Wheelchair Accessible, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chitose resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chitose resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chitose resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chitose resort?

Based on the information reported by the owner or manager, the Chitose resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chitose resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA | Resort in Chitose

| 9.4 (556 Reviews) | 1 Bathroom

Chitose Resort | Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Resort in Chitose

Luxury resort with 2 restaurants and free valet parking
This smoke-free resort features 2 restaurants, a fitness center, and a bar/lounge. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle, and free train station pick-up. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offers 49 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Chitose resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the resort include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Bidet

Free toiletries

Hair dryer

Bedroom

Pillow menu

Air conditioning

Bed sheets

Safe

Phone

Desk

Breakfast

2 restaurants and 1 coffee shop/cafe

1 bar

Coffee/tea in common area(s)

Free bottled water

Coffee/tea maker

Refrigerator

Parking

Free self parking on site

Free roundtrip airport shuttle from 11:00 AM - 4:00 PM

Free roundtrip train station shuttle

Free valet parking on site

Airport shuttle at scheduled times, on request

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Activities

Kayaking

Bicycle rentals

Hiking/biking trails

Boat tours

Ecotours

Hot springs

Bicycle rentals

Spa services

Yoga classes

Fitness center

General

Computer station

Elevator

Gift shop/newsstand

Vending machine

Library

Front-desk safe

Banquet hall

Japanese

Chinese (Mandarin)

English

Smoke-free property

Fireplace in lobby

Guest Services

Snack bar/deli

Refrigerator

Laundry facilities

Concierge services

Daily housekeeping

Tour/ticket assistance

Luggage storage

Multilingual staff

Laundry facilities

24-hour front desk

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Spa

Indoor mineral hot springs (onsen)

Massage - Thai

Separate men/women areas in public bath

Body treatments

Outdoor mineral hot springs (onsen)

Aromatherapy

Facials

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 7:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests traveling with a service animal must contact the property prior to arrival. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

cheng-kai

Dec 9, 2025 05:51:02 PM

Review Score: 10

Summary: Everything is good, everything we like. Also help a lot when my trip schedule has changed. Really recommend it!

See All Reviews

Room Arrangement

Room Info	Facilities
Junior suite with private open-air bath (NOT ONSEN) Room Size: 743 square feet m² 4 Twin Futons and Twin Beds	General Bed count minimum 4, Number of living rooms 0, Square feet - 743, Free newspaper, Partially open bathroom, Digital TV service, Number of bedrooms - 1, DVD player, Square meters - 69, Flat-panel TV, Number of bathrooms - 1, Ping - 21, Private bathroom, Separate bathtub and shower, Garden view, Balcony, Bed count maximum 4
Double Room Room Size: 344 square feet m² 1 King Bed	General Number of living rooms 0, Digital TV service, Number of bedrooms - 0, Shower only, Square feet - 344, Flat-panel TV, Number of bathrooms - 1, Ping - 10, Desk chair, Square meters - 32, Private bathroom, Bed count minimum 1, Bed count maximum 1
Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included) Room Size: 828 square feet m² 4 Twin Beds and Twin Futons	General Bed count minimum 4, Number of living rooms 0, Ping - 23.27, Free newspaper, Partially open bathroom, Digital TV service, Number of bedrooms - 0, Spring water bathtub, DVD player, Square meters - 77, Flat-panel TV, Number of bathrooms - 1, Bathrobes, Separate bathtub and shower, Garden view, Balcony, Square feet - 828, Bed count maximum 4
Japanese&Western style room with private open-air bath (NOT ONSEN) Room Size: 646 square feet m² 4 Twin Futons and Twin Beds	General Bed count minimum 4, Square feet - 646, Number of living rooms 0, Partially open bathroom, Digital TV service, Number of bedrooms - 0, Ping - 18.15, DVD player, Flat-panel TV, Number of bathrooms - 1, Separate bathtub and shower, Square meters - 60, Garden view, Balcony, Bed count maximum 4
Premium Suite with Private Open-Air Hot Spring (Kaiseki Dinner at Restaurant Included) Room Size: 1076 square feet m² 5 Twin Beds and Twin Futons	General Number of living rooms 0, Bed count minimum 5, Partially open bathroom, Digital TV service, CD player, Number of bedrooms - 1, Spring water bathtub, Ping - 30, Flat-panel TV, Number of bathrooms - 1, Square feet - 1076, Bathrobes, Separate bathtub and shower, Garden view, Bed count maximum 5, Square meters - 100
Japanese & Western style room Room Size: 538 square feet m² 4 Twin Beds and Twin Futons	General Bed count minimum 4, Number of living rooms 0, Digital TV service, Number of bedrooms - 0, Shower/tub combination, Square feet - 538, Flat-panel TV, Number of bathrooms - 1, Private bathroom, Square meters - 50, Garden view, Ping - 15.12, Bed count maximum 4