Rock House | Hotel in Providenciales

| 9.6 (463 Reviews) | 1 Bathroom

Hotel in Providenciales

Guests of this beach hotel will appreciate convenient onsite amenities such as a 24-hour fitness center and spa services.
Change of towels is available on request.
Rock House offers 55 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Providenciales hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Balcony/Terrace

Accessibility

Security/Safety

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: usd 150 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 50 lbs per pet) pets allowed for an extra charge of usd 150 per pet, per stay service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Allison

Jul 6, 2026 12:40:33 AM

Review Score: 6

Summary: This is a beautiful resort with stunning views, well-maintained grounds, and excellent pools. The property itself is beautiful. I also want to recognize Benjamin at breakfast, who was genuinely friendly and attentive, along with one of the pool servers who provided excellent service. Unfortunately, the service from nearly everyone else was the worst I've experienced at a hotel of this caliber. Most staff members seemed inconvenienced by having to interact with guests. Whether taking an order, delivering room service, or responding to a simple request, they often came across as annoyed. It wasn't an isolated incident but was instead the consistent tone throughout our stay. The pace of service was equally disappointing. Waiting 30-45 minutes for cocktails became the norm, and on multiple occasions we had to ask more than once for our check because the initial request was seemingly forgotten, with no acknowledgment. What makes all of this especially frustrating is that the resort itself is so beautiful and commands premium rates. At this price point, guests should reasonably expect staff who are welcoming and focused on providing hospitality. Instead, the overall impression was that guests were an inconvenience. It's unfortunate because this property has tremendous potential, but until the service culture improves, it's difficult to recommend despite the beautiful setting.

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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Rock House has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Rock House starts from $813 per night with includes Kitchen, Parking, Pool, Bedding/Linens, Wellness Facilities, Spa, Bar, Toiletries, Internet, Balcony/Terrace, Accessibility, Sports/Activities, Guest Services, Breakfast, Laundry, TV, View, Air Conditioner, Security/Safety, Restaurant, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Rock House has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Rock House indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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